Customer Testimonials
Ordering a new vehicle from Charlie Obaugh Kai was the best car buying experience I have ever experienced. Our salesperson, Melissa Cline, was helpful, knowledgeable and professional. There was no pressure. All the financials were transparent and accurate. And, we love our new Telluride.
I had a great experience working with Nate at Charlie OBaugh Chevrolet. He was knowledgeable, friendly, and patient with our many questions!
Best place to go. The staff there acknowledged your presence and spoke to you while you were waiting for your servicing. Very friendly people all the way around. Have purchased there before and am very satisfied with them. Will go back for my next purchase.
I took the vehicle for a leak and asked them to check it over good. Tests showed the water pump was bad, but the also found an axle seal was bad. I was so impressed that they did what I asked !! Also the service advisor, Krystal Jones was awesome. She stayed in touch letting me what was going on with my vehicle and helped get a rental from warranty until mine was ready. Highly recommend the shop and Krystal. Thank you !!!
I had the pleasure of meeting the wonderful Uncle 'Pat' recently and I cannot begin to explain just how grateful I am towards him and his kindness, he went above and beyond to ensure my family and I were comfortable. Thank you so much Uncle Pat for everything you did for my family during the time we were stranded, you made the experience a memorable one.
Eric Obaugh is the most genuine person I know. I bought my Yukon here and had nothing but a positive experience.
We r on the road visiting the Harrisonburg area when our engine light came on. First we called a buick dealer in harrisonburg va and they wanted $189.00 for the simple, plug-in diagnostic test on a car we bought 6 years ago, brand new at a Buick dealer in Illinois. Plus, it could take two hours but they would shuttle us back and forth from the hotel. So when we stayed at Staunton the next day, we spoke to Obaugh Buick and they said we could bring it in and they would run the code, on the lane for no charge. We ...
Everything good.
Friendly
The dealership is Great I have service my vehicles here for 4 years and bought three vehicles from them now. Excellent Staff and facilities! Highly reccomend!
Fantastic dealership been doing my service here for over 4 years now and never had a problem!
We bought a Tahoe from here a few days ago and it was an awesome experience! Brent Groff took care of us, even though we showed up an hour before closing he stayed late and made sure everything was taken care of up until we drove away.
Love the people here! Chris Mossison has been very professional and also is very caring and makes sure he gets you what you want. Thank you to everyone there who helped me get the car I want and love!
I came to Charlie obaugh and met Ali and he sold me my dream truck . I just love it... I will be back and recommend Ali and Charlie obaugh to everyone!!!
Prompt and good recall service.
Nate Johnson was the best sales guy I dealt with I recommend you go talk to him and he will put you in a ride fast. Thank you Nate Johnson!!!
I recently purchased a 2022 Chevrolet Bolt EUV and had a home charger installed. Nate Claytor is the best car salesman I have ever worked with. He is quite knowledgeable. He patiently and thoroughly answered all of my questions. He communicated regularly as we went through the process and promptly addressed minor glitches. 5 stars for Nate! I also appreciated Mark Puit who helped me (no pressure) purchase additional protections/warranties and set up financing. Great job, gentlemen!
Super people to deal with. Our sales rep was Jaron Brown, I highly recommend him for his knowledge about the multiple brands they stock. This purchase was a pleasure, from trade in to purchase. We love the Buick and would tell anyone to see them first. Thanks Bob & Tracie
Great professional staff. Fair prices! I got my brand new 2023 Kia Sportage from Charlie Obaugh KIA dealership and couldn't be happier. Matt, the salesman, assisted me exceptionally throughout the whole purchase. I got a very good price for my trade-in, and they sold me the vehicle without the ridiculous market adjustment, I paid the MSRP only! Thank you very much, folks!!! Keep up the great work!
Good service
Lacey was great she helped us out on buying our 2021 Dodge Challenger. The team at Charlie Obaugh are very professional.
Without a doubt, the cleanest dealership I have ever been in!
As most of you know the service industries have gone down hill. I took my 2016 Corvette Z06 here for the first time. Delt with Donnie in service. Great person! He called and followed up and made my experience a great one. He took care of everything and did exactly what he said he would do. Streamlined my process. Can not thank him and the technician enough. It makes you feel good when you have good people helping you.
I have had the pleasure of having Dave,Wood as my service advisor for many years now. Dave always goes the extra mile in working with his customers in making sure that get top notch service. I have never been disappointed in my vehicle service since I have known Dave.
I bought my beautiful 2018 Honda Accord the beginning of June and have been nothing but happy. The whole car buying experience was great, staff was on point especially my salesman Scott Dickson. Everyone made the experience pleasurable, stress free and I went home a happy, satisfied customer. Would highly recommend!
Went to Charlie Obaugh to upgrade my truck and Scott Dickson made my whole experience easy and simple. He listened to what I was interested and showed me multiple trucks. He was realistic and made sure I was getting a truck that would fit my needs. When we found the truck he made it happen and made sure everything was handled! I highly recommend Scott Dickson and I would gladly purchase another truck from him!!!
Salesman was very nice and polite, only problem was seemed they did not want to help make the sale. Kinda like this is the bottom line,
Mark B was great, was not pushy very helpful and got me a great deal! Would definitely recommend.
April 2022 LACEY McDorman is fantastic! My husband and I were looking for a like-new / pre-pwned truck. We had searched a couple other places before coming to Charlie O’Baugh of Staunton, VA. Shortly upon our arrival, we were greeted by sale representative Lacey McDorman. She was so kind, down-to-earth, laid-back, patient, understanding, knowledgeable, professional, and very helpful ALL without using any typical sales-rep tactics such as pressuring or aggressiveness. She had a great personality on top of all that and really made us feel welcome and like we’d known her for years. Definitely our kind of sales rep! She ...
I worked with Nate on buying my wife a early birthday/anniversary present. what an AMAZING experience! Nate made the process super easy and extremely fast. If you are every looking for a vehicle Nate is the man to get in contact with!
Great customer service
Ali Shama was a pleasure to work with and made us a Great Deal on a 2016 Chevrolet Colorado. Excellent Condition, drives and rides really smooth. The truck will be put to good use and come in handy for work.
Ali Shama was our sales guy. He was very professional and made the deal we were looking for and we were in and out in no time. Will buy the next vehicle from him in the future. Thanks Ali and Congratulations on your one year anniversary with Charlie Obaugh. Truck runs great.
Very friendly and knowledgeable place.
Never purchased a car and had it go so smoothly and quickly. Thank you Nate Claytor for your assistance. I could not have asked for a more professional and attentive experience! Awesome job, Nate!
bought my new Mazda co! thank you Brent and the team at Charlie obaugh!
So glad to have made a 2 hr trip. Mark Bosserman was beyond patient with me. He was kind, helpful and extremely knowledgeable. A very stressful day was made much easier with his help. I highly recommend this dealership to anyone looking at new or used vehicles. Walked away with a brand new 2022 gmc 1500 and couldn't be happier
Daughter 💓 bought a great truck from them
We had the best experience here , we highly recommend anyone looking for a vehicle to come here , we were treated like family and the experience was so easy and quick , Our salesman Nate Claytor was the best salesman we have ever dealt with , especially after the horrible experience at magic city ford motors in Lexington Va !! We will definitely come back and have Nate assist us again 🙂
We worked with Nate Claytor to buy a car. My husband and I were looking for specific requirements and Nate did his best to help us find a car that met them. Nate spent hours with us letting us test drive and ask as many questions as we needed. As a first time car buyer he put my mind at ease and I felt confident that he was giving us the best deal he could. He called about a week later to check in on us and I definitely feel like he cares about us as people and not just ...
Super friendly staff. The transaction was easy breezy. I did most of the transaction From my Hometown in Roanoke, over the phone and online. When we arrived to sign papers and buy the outlander the paper work was ready for Signatures and I was in my new car And on the road in no time.
Very friendly and put the customer first. Ali was very easy to work with and got me what I was looking for! I will be back in the future!
Not over priced, salesperson was very upfront and trustworthy, would recommend to anyone in the car buying market!
Okay just came from Charlie obaugh had a great salesman his name is Ali Shama so y'all come on down to Charlie obaugh and he'll get you right all right
This was the fastest smoothest process I’ve ever experienced with a car dealer. Chris went above and beyond for our buying experience! Thank for the exceptional service!
Great dealership went above and beyond for me .. broke down on Route 11 in Greenville VA .. they came right out to help got my truck back to the dealership I pick it up tomorrow morning.. .. Cliff the service manager was wonderful.. if you break down near Greenville Va give this dealership a call.. they will help you out.. I came from Pennsylvania.. sitting on the side of the road..they came right out and help me..
We are return customers who bought our second fifth wheel from Charlie Obaugh RV on Dec. 18, 2021. As usual, it was a great experience from start to finish. Our salesperson, JW Humphries, is knowledgeable, friendly, helpful, and experienced. He doesn't just sell RVs - he knows RVs. The finance agent, Charles, had us in and out in minutes. We can't say enough good things about the service department - shout out to Sean in Service. No wonder people come from miles away to buy from this dealership. As most people who own RVs know, it's the dealer that ...
Stellar service Donnie was great as always...thank you taking care of my vehicle even though I didn't buy it there!
Mr Dave is always a pleasure to talk with when I have questions about my vehicles.
Awesome experience. Everyone so helpful and nice! Thank you Nate!
I have bought two automobiles from them. Sales person Mellissa was great. Ask for her when you go.
Worked there for nearly ten years. Had our ups and downs but good business.
Great place
Mike and Adam were the best. My bmw and I were very happy with the service we received. Thank you two again, you made a painful process extremely easy and a wonderful experience overall!!!
Great service! Cliff in Service is outstanding.
Did excellent work fixing our vehicle after it was hit. Looks practically new!!!!!
Cliff Clements and his team are always awesome!
Very helpful with filling the tires with air.
Salesman was very nice
Just want to say what a great experience I had with Michael Bost, awesome guy to work with and a great truck!!! Once this chevy hits 360,000 like my last one did, I will be back for another. Thank you to all the great team members that helped me and my family on the way to our new truck!!!
Very nice place great staff friendly nice nice layout good people good people very very very informed intuitive and cooperative they're very very knowledgeable a great place a great place to buy I have a bought a vehicle last June from them but of explorer that I really love got the top notch staff really good good I'm hoping to get another vehicle from him would love to get a minivan from him good good people I tell you what they're very friendly very hospitable