Customer Testimonials
Salesman was very nice and polite, only problem was seemed they did not want to help make the sale. Kinda like this is the bottom line,
Mark B was great, was not pushy very helpful and got me a great deal! Would definitely recommend.
April 2022 LACEY McDorman is fantastic! My husband and I were looking for a like-new / pre-pwned truck. We had searched a couple other places before coming to Charlie O’Baugh of Staunton, VA. Shortly upon our arrival, we were greeted by sale representative Lacey McDorman. She was so kind, down-to-earth, laid-back, patient, understanding, knowledgeable, professional, and very helpful ALL without using any typical sales-rep tactics such as pressuring or aggressiveness. She had a great personality on top of all that and really made us feel welcome and like we’d known her for years. Definitely our kind of sales rep! She ...
I worked with Nate on buying my wife a early birthday/anniversary present. what an AMAZING experience! Nate made the process super easy and extremely fast. If you are every looking for a vehicle Nate is the man to get in contact with!
Great customer service
Ali Shama was a pleasure to work with and made us a Great Deal on a 2016 Chevrolet Colorado. Excellent Condition, drives and rides really smooth. The truck will be put to good use and come in handy for work.
Ali Shama was our sales guy. He was very professional and made the deal we were looking for and we were in and out in no time. Will buy the next vehicle from him in the future. Thanks Ali and Congratulations on your one year anniversary with Charlie Obaugh. Truck runs great.
Very friendly and knowledgeable place.
Never purchased a car and had it go so smoothly and quickly. Thank you Nate Claytor for your assistance. I could not have asked for a more professional and attentive experience! Awesome job, Nate!
Just bought a vehicle from Nate Claytor at Charlie Obaugh. The whole experience was smooth- everyone was very accommodating and nice. Definitely a pleasure doing business here.
Everyone was attentive and responsive to my many questions. They helped me with exactly what I needed help with when other dealerships were dragging me along. I am very pleased with my buying experience and those I encountered during the process.
bought my new Mazda co! thank you Brent and the team at Charlie obaugh!
So glad to have made a 2 hr trip. Mark Bosserman was beyond patient with me. He was kind, helpful and extremely knowledgeable. A very stressful day was made much easier with his help. I highly recommend this dealership to anyone looking at new or used vehicles. Walked away with a brand new 2022 gmc 1500 and couldn't be happier
Daughter 💓 bought a great truck from them
We had the best experience here , we highly recommend anyone looking for a vehicle to come here , we were treated like family and the experience was so easy and quick , Our salesman Nate Claytor was the best salesman we have ever dealt with , especially after the horrible experience at magic city ford motors in Lexington Va !! We will definitely come back and have Nate assist us again 🙂
We worked with Nate Claytor to buy a car. My husband and I were looking for specific requirements and Nate did his best to help us find a car that met them. Nate spent hours with us letting us test drive and ask as many questions as we needed. As a first time car buyer he put my mind at ease and I felt confident that he was giving us the best deal he could. He called about a week later to check in on us and I definitely feel like he cares about us as people and not just ...
Super friendly staff. The transaction was easy breezy. I did most of the transaction From my Hometown in Roanoke, over the phone and online. When we arrived to sign papers and buy the outlander the paper work was ready for Signatures and I was in my new car And on the road in no time.
Very friendly and put the customer first. Ali was very easy to work with and got me what I was looking for! I will be back in the future!
Not over priced, salesperson was very upfront and trustworthy, would recommend to anyone in the car buying market!
Okay just came from Charlie obaugh had a great salesman his name is Ali Shama so y'all come on down to Charlie obaugh and he'll get you right all right
This was the fastest smoothest process I’ve ever experienced with a car dealer. Chris went above and beyond for our buying experience! Thank for the exceptional service!
Great dealership went above and beyond for me .. broke down on Route 11 in Greenville VA .. they came right out to help got my truck back to the dealership I pick it up tomorrow morning.. .. Cliff the service manager was wonderful.. if you break down near Greenville Va give this dealership a call.. they will help you out.. I came from Pennsylvania.. sitting on the side of the road..they came right out and help me..
We are return customers who bought our second fifth wheel from Charlie Obaugh RV on Dec. 18, 2021. As usual, it was a great experience from start to finish. Our salesperson, JW Humphries, is knowledgeable, friendly, helpful, and experienced. He doesn't just sell RVs - he knows RVs. The finance agent, Charles, had us in and out in minutes. We can't say enough good things about the service department - shout out to Sean in Service. No wonder people come from miles away to buy from this dealership. As most people who own RVs know, it's the dealer that ...
Stellar service Donnie was great as always...thank you taking care of my vehicle even though I didn't buy it there!
Mr Dave is always a pleasure to talk with when I have questions about my vehicles.
Awesome experience. Everyone so helpful and nice! Thank you Nate!
I have bought two automobiles from them. Sales person Mellissa was great. Ask for her when you go.
Worked there for nearly ten years. Had our ups and downs but good business.
Great place
Mike and Adam were the best. My bmw and I were very happy with the service we received. Thank you two again, you made a painful process extremely easy and a wonderful experience overall!!!
Great service! Cliff in Service is outstanding.
Did excellent work fixing our vehicle after it was hit. Looks practically new!!!!!
Cliff Clements and his team are always awesome!
Very helpful with filling the tires with air.
Salesman was very nice
Just want to say what a great experience I had with Michael Bost, awesome guy to work with and a great truck!!! Once this chevy hits 360,000 like my last one did, I will be back for another. Thank you to all the great team members that helped me and my family on the way to our new truck!!!
Very nice to deal with and the whole place was spotless. Very satisfied with the whole buying experience.
Lisa Fink was one of the best Salesperson I have encountered! She is very knowledgeable about all the vehicles on the lot and can explain what everything is in great detail. Lisa made my experience easy, I was literally there maybe a hour in half and she made all numbers fit into the budget I had in mind. Thank you Lisa!
Very nice place great staff friendly nice nice layout good people good people very very very informed intuitive and cooperative they're very very knowledgeable a great place a great place to buy I have a bought a vehicle last June from them but of explorer that I really love got the top notch staff really good good I'm hoping to get another vehicle from him would love to get a minivan from him good good people I tell you what they're very friendly very hospitable
I cannot thank Ali enough for helping me find the right vehicle. I came in with an idea of what I wanted and he did a great job helping me determine exactly what I was looking for. You can really tell he wants to help his customers find the right vehicle and is very knowledgeable. I would highly recommend asking for Ali to help you find your next vehicle!
My husband and I just bought a new Traverse from here and are so pleased! Chris Jones is amazing and VERY knowledgeable. We started looking back in May and from May to June the price increased and Chris literally did everything he could to get us back where we needed to be. He was so much fun to work with and aside from all the work he had to do, we never felt as if we were a bother! My husband and I truly appreciate everything Chris did for us. We also had the pleasure of meeting Ali and Mark ...
Went in to Charlie Obaugh about a month ago looking to test drive a specific model vehicle that my wife was interested in purchasing. We met Ali Shama and he was very friendly and gave us the keys to a vehicle they had in and let us drive it and my wife fell in love with it. He then asked specifically what we were looking for and we explained it to him. He talked to Chris Jones, who is the fleet manager, and he built us what we specifically wanted and discussed pricing. We came to an agreement and he ...
Ali Shama is a great salesman I needed upgrade for new edition to the family. He helped me get upgraded to an 2020 equinox with plenty of room.
My sales person Ali was amazing! He helped me through the entire process of purchasing my car. Very knowledgeable and a fun guy to work with!
Ali Shama helped me tremendously! I was in a tough spot and he did everything he could to help me.
Good professional service
We are over joyed with the kind hearted personnel at Charlie OBaugh dealership. My husband and myself truly appreciate Ali Shama and Josh Shifftlet! These two gentleman and their surrounding work staff, made us proud owners of a 2021 Kia Sportage. Wven with not so wonderful credit. We are so happy with our purchase and can’t thank you all enough. We will be referring as many people to this company as possible. They are just all around wonderful. Always going above and beyond to make customers comfortable and happy. Thank you all so much from Pocahontas County (Dunmore) WV
The gentleman that helped us out Nate Claytor was great, easy to work with, helpful explaing, ooen and honest made for a smooth nonstressful situation and transaction
I truly cannot say enough good things about this place. The salespeople are super nice. And with the credit I have, I wasn't sure if I could get financed. But Ali Shama 🙏🙏🙏 THANK YOU! He jumped through all the hoops he had to to get us in this car. I was able to drive off the lot with a new 2020 Mitsubishi Mirage G4 with 30 miles on it today! I'm so psyched! This is my first new car and I am so glad the process wasn't crazy difficult! Thanks to Adam for helping me sort through all the ...
I love this dealership, Nate was absolutely wonderful! What I love about this dealership the most, is the fact that you can trust them. It’s so hard to establish trust when you’re dealing with vehicles, anybody can tell you anything they want you to hear. Not this dealership, especially Nate he will not put you in anything he doesn’t feel comfortable being in himself!
Great service department
GOP
Helped us out when we broke down
We lost a water pump and had transfer case issues while hauling our Airstream from Maine to FL with our 3500 Duramax. Not only did we get excellent service but they also gave us a place to park the Airstream and plug in for two nights. They also gave us a loaner car. Everyone was so nice, from the service dept to the RV dept, and they could not have been more acommodating to our needs. Wish we lived closer so we could use them whenever needed.
In and out during a ice snow storm truck washed all weather grime gone nice little added touch you can now text service advisor on progress of work being done . Excellent experience .
While traveling through area in 2500HD duramax with 37’ fifth wheel travel trailer the check engine light came on. The code was def tank heater problem. It was supposed to come a hard freeze so this was an immediate problem. This was the closest Chevy dealer. Mr David in service dept was great. They replaced bad components and got me back on the road. Very happy customer. Larry Smith
Barry(Bear) just made my day I came in having my mind set on a vehicle an he was happy to help took it for a spin showed me all the awesome things the vehicle could do then ran into a few bumps with getting approved but Bear never gave up an was determined to make it happen an he sure did. I'm now going home in my new vehicle an could not be happier. He is truly such a good guy an I highly recommend asking for him and "T"if your looking to buy.
Service on my car was great. Accommodations were great in parts I provided.
I would recommend them to anyone
I had been looking for a vehicle for several months. Barry Bland was very helpful and knowledgeable about what would be best for me because i am a commuter. Very happy with my purchase! Would recommend Barry to anyone looking for a used vehicle!
Tara was great to work with. Very helpful. I may have gotten a slightly better deal if I looked harder, but I chose to keep it local. Good job by the crew at Obaughs’s
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