Customer Testimonials
Came in looking for a car a little out of my price range. After a talk with Ali Shama, we found and ordered similar model that i loved. Easy and detailed experience for a first time car buyer.
We had a fantastic experience for my daughter’s first car purchase. Her salesperson, Ali Shama, and the finance team went above and beyond to get her into her first car and ensure she’d be happy with her purchase.
Great experience with Matt Sniegocki. Total loss of vehicle, and Matt found the perfect replacement! Drove from Virginia Beach because Charlie Obaugh easily beat my local dealers.
Great, Ali Shama
Looked at Acadia Denali. Beautiful car. Talked to salesman named Kim. Very good. Helpful. Knowledgeable. Not at all pushy. Came away with good feeling. My first car was a 150dollar ford falcon and I just could not bring myself to pay 57K for the Denali
Ali Shama was very courteous and personable in the way he provided the information I requested to make a decision to buy a car. Also, Ali's manager, Josh, was open and forthright in working to make the purchase possible. For anyone looking for a car, I highly recommend the Charlie Obaugh Auto Group.
Brent Groff and the Charlie Obaugh team were outstanding to work with. I strongly encourage using them to purchase all your vehicle needs.
(Translated by Google) Chaaarrrllllleeeyyyy!!! (Original) Chaaarrrlllleeeyyyy!!!
If you are in need of a vehicle I would highly recommend you go see Brent and Brad at Charlie Obaugh. These guys are very professional and make the buying experience a pleasure rather than a chore. I had just had a very bad experience with another dealership that I had bought from many times over the years. I will definitely go back to Charlie Obaugh to see Brent and Brad when I am ready to purchase another vehicle.
If the whole place is as neat as the shop, it's pretty good. Just got warranty work done
We traded in our car and the salesman Ali Shama was just wonderful. He really helped us find a vehicle that we was very suitable for us. He was so friendly and very helpful. I really do recommend anyone who interested in buying a new car please go Charlie Obaugh in Staunton Va and ask Ali. Thank you again Ali Shama.
Sales rep listened to needs and answered all questions. Felt no pressure to buy and that our wants were genuinely received. Able to purchase the exact truck we wanted with at an amazing price!
We recently purchased a new Chevrolet Traverse from Charlie Obaugh. Our Sales Consultant, Jose, made the entire process incredibly seamless from start to finish. His guidance and detailed knowledge of Chevy's vehicles led us to select the exact vehicle that met our needs. We are sincerely appreciative of Jose's assistance and would highly recommend him and the entire team at Obaugh.
“Worked with Jose Gaona great experience and professional service!”
Amazing experience with Brent Groff this week. My car was totaled in an accident and I was not in the position to get another car AT ALL, but he and the team made it happen. Not only did he find me something, but he worked and searched until he found something that I would be happy with! I am both grateful and impressed with the service and care I received. I will definitely be back!
I can’t thank Heather Weaver and the rest of the team at Charlie Obaugh Chevrolet service enough. While on a twelve hour road trip from Long Island, NY to Maggie Valley, NC with my 2004 Chevy SSR, it developed an engine misfire causing decreased performance and the dreaded blinking check engine light. I immediately got off the next exit to access the situation. Google pointed me to a small repair shop about a mile from where I was. I went there and they were extremely helpful and tried their best to diagnose my issue. They felt my SSR would be ...
We had a good experience at Charlie Obaugh Chevrolet. Ali Shama was great to work with.
These guys really helped me out a lot, Cody gave me a great deal on a new 2023 Kia Forte. Went to a ton of different car places and Cody was the only won who gave me a good deal.
We came to Charlie Obaugh Chevrolet in Staunton and was welcomed by Nate Claytor. He went above and beyond to get us into a 2023 Mitsubishi Outlander. So thankful to drive away in our new car. Thanks again.
I just bought a brand new Mitsubishi Outlander from Nate Claytor! I absolutely love it! Nate was very informative of every question I asked. I will definitely send my friends and family to Nate and to Charlie Obaugh for their car needs!
Ordering a new vehicle from Charlie Obaugh Kai was the best car buying experience I have ever experienced. Our salesperson, Melissa Cline, was helpful, knowledgeable and professional. There was no pressure. All the financials were transparent and accurate. And, we love our new Telluride.
I had a great experience working with Nate at Charlie OBaugh Chevrolet. He was knowledgeable, friendly, and patient with our many questions!
Best place to go. The staff there acknowledged your presence and spoke to you while you were waiting for your servicing. Very friendly people all the way around. Have purchased there before and am very satisfied with them. Will go back for my next purchase.
I took the vehicle for a leak and asked them to check it over good. Tests showed the water pump was bad, but the also found an axle seal was bad. I was so impressed that they did what I asked !! Also the service advisor, Krystal Jones was awesome. She stayed in touch letting me what was going on with my vehicle and helped get a rental from warranty until mine was ready. Highly recommend the shop and Krystal. Thank you !!!
I had the pleasure of meeting the wonderful Uncle 'Pat' recently and I cannot begin to explain just how grateful I am towards him and his kindness, he went above and beyond to ensure my family and I were comfortable. Thank you so much Uncle Pat for everything you did for my family during the time we were stranded, you made the experience a memorable one.
Eric Obaugh is the most genuine person I know. I bought my Yukon here and had nothing but a positive experience.
We r on the road visiting the Harrisonburg area when our engine light came on. First we called a buick dealer in harrisonburg va and they wanted $189.00 for the simple, plug-in diagnostic test on a car we bought 6 years ago, brand new at a Buick dealer in Illinois. Plus, it could take two hours but they would shuttle us back and forth from the hotel. So when we stayed at Staunton the next day, we spoke to Obaugh Buick and they said we could bring it in and they would run the code, on the lane for no charge. We ...
Everything good.
Friendly
Amazing experience!!!!! Very friendly and professional staff from sales to managers n not to mention outstanding Variety of vehicles to pick from. BEST TRUCK DEALERSHIP IN THE VALLEY
The dealership is Great I have service my vehicles here for 4 years and bought three vehicles from them now. Excellent Staff and facilities! Highly reccomend!
Fantastic dealership been doing my service here for over 4 years now and never had a problem!
We bought a Tahoe from here a few days ago and it was an awesome experience! Brent Groff took care of us, even though we showed up an hour before closing he stayed late and made sure everything was taken care of up until we drove away.
Love the people here! Chris Mossison has been very professional and also is very caring and makes sure he gets you what you want. Thank you to everyone there who helped me get the car I want and love!
I came to Charlie obaugh and met Ali and he sold me my dream truck . I just love it... I will be back and recommend Ali and Charlie obaugh to everyone!!!
Prompt and good recall service.
Nate Johnson was the best sales guy I dealt with I recommend you go talk to him and he will put you in a ride fast. Thank you Nate Johnson!!!
I recently purchased a 2022 Chevrolet Bolt EUV and had a home charger installed. Nate Claytor is the best car salesman I have ever worked with. He is quite knowledgeable. He patiently and thoroughly answered all of my questions. He communicated regularly as we went through the process and promptly addressed minor glitches. 5 stars for Nate! I also appreciated Mark Puit who helped me (no pressure) purchase additional protections/warranties and set up financing. Great job, gentlemen!
Good service
Lacey was great she helped us out on buying our 2021 Dodge Challenger. The team at Charlie Obaugh are very professional.
Without a doubt, the cleanest dealership I have ever been in!
As most of you know the service industries have gone down hill. I took my 2016 Corvette Z06 here for the first time. Delt with Donnie in service. Great person! He called and followed up and made my experience a great one. He took care of everything and did exactly what he said he would do. Streamlined my process. Can not thank him and the technician enough. It makes you feel good when you have good people helping you.
I have had the pleasure of having Dave,Wood as my service advisor for many years now. Dave always goes the extra mile in working with his customers in making sure that get top notch service. I have never been disappointed in my vehicle service since I have known Dave.
I bought my beautiful 2018 Honda Accord the beginning of June and have been nothing but happy. The whole car buying experience was great, staff was on point especially my salesman Scott Dickson. Everyone made the experience pleasurable, stress free and I went home a happy, satisfied customer. Would highly recommend!
Went to Charlie Obaugh to upgrade my truck and Scott Dickson made my whole experience easy and simple. He listened to what I was interested and showed me multiple trucks. He was realistic and made sure I was getting a truck that would fit my needs. When we found the truck he made it happen and made sure everything was handled! I highly recommend Scott Dickson and I would gladly purchase another truck from him!!!
Salesman was very nice and polite, only problem was seemed they did not want to help make the sale. Kinda like this is the bottom line,
Mark B was great, was not pushy very helpful and got me a great deal! Would definitely recommend.
April 2022 LACEY McDorman is fantastic! My husband and I were looking for a like-new / pre-pwned truck. We had searched a couple other places before coming to Charlie O’Baugh of Staunton, VA. Shortly upon our arrival, we were greeted by sale representative Lacey McDorman. She was so kind, down-to-earth, laid-back, patient, understanding, knowledgeable, professional, and very helpful ALL without using any typical sales-rep tactics such as pressuring or aggressiveness. She had a great personality on top of all that and really made us feel welcome and like we’d known her for years. Definitely our kind of sales rep! She ...
I worked with Nate on buying my wife a early birthday/anniversary present. what an AMAZING experience! Nate made the process super easy and extremely fast. If you are every looking for a vehicle Nate is the man to get in contact with!
Great customer service
Ali Shama was a pleasure to work with and made us a Great Deal on a 2016 Chevrolet Colorado. Excellent Condition, drives and rides really smooth. The truck will be put to good use and come in handy for work.
Ali Shama was our sales guy. He was very professional and made the deal we were looking for and we were in and out in no time. Will buy the next vehicle from him in the future. Thanks Ali and Congratulations on your one year anniversary with Charlie Obaugh. Truck runs great.
Very friendly and knowledgeable place.
Never purchased a car and had it go so smoothly and quickly. Thank you Nate Claytor for your assistance. I could not have asked for a more professional and attentive experience! Awesome job, Nate!
bought my new Mazda co! thank you Brent and the team at Charlie obaugh!
So glad to have made a 2 hr trip. Mark Bosserman was beyond patient with me. He was kind, helpful and extremely knowledgeable. A very stressful day was made much easier with his help. I highly recommend this dealership to anyone looking at new or used vehicles. Walked away with a brand new 2022 gmc 1500 and couldn't be happier
Daughter 💓 bought a great truck from them
We had the best experience here , we highly recommend anyone looking for a vehicle to come here , we were treated like family and the experience was so easy and quick , Our salesman Nate Claytor was the best salesman we have ever dealt with , especially after the horrible experience at magic city ford motors in Lexington Va !! We will definitely come back and have Nate assist us again 🙂
We worked with Nate Claytor to buy a car. My husband and I were looking for specific requirements and Nate did his best to help us find a car that met them. Nate spent hours with us letting us test drive and ask as many questions as we needed. As a first time car buyer he put my mind at ease and I felt confident that he was giving us the best deal he could. He called about a week later to check in on us and I definitely feel like he cares about us as people and not just ...
Super friendly staff. The transaction was easy breezy. I did most of the transaction From my Hometown in Roanoke, over the phone and online. When we arrived to sign papers and buy the outlander the paper work was ready for Signatures and I was in my new car And on the road in no time.
Very friendly and put the customer first. Ali was very easy to work with and got me what I was looking for! I will be back in the future!
Not over priced, salesperson was very upfront and trustworthy, would recommend to anyone in the car buying market!
Okay just came from Charlie obaugh had a great salesman his name is Ali Shama so y'all come on down to Charlie obaugh and he'll get you right all right
This was the fastest smoothest process I’ve ever experienced with a car dealer. Chris went above and beyond for our buying experience! Thank for the exceptional service!
Great dealership went above and beyond for me .. broke down on Route 11 in Greenville VA .. they came right out to help got my truck back to the dealership I pick it up tomorrow morning.. .. Cliff the service manager was wonderful.. if you break down near Greenville Va give this dealership a call.. they will help you out.. I came from Pennsylvania.. sitting on the side of the road..they came right out and help me..
We are return customers who bought our second fifth wheel from Charlie Obaugh RV on Dec. 18, 2021. As usual, it was a great experience from start to finish. Our salesperson, JW Humphries, is knowledgeable, friendly, helpful, and experienced. He doesn't just sell RVs - he knows RVs. The finance agent, Charles, had us in and out in minutes. We can't say enough good things about the service department - shout out to Sean in Service. No wonder people come from miles away to buy from this dealership. As most people who own RVs know, it's the dealer that ...