Customer Testimonials
I had been looking for a vehicle for several months. Barry Bland was very helpful and knowledgeable about what would be best for me because i am a commuter. Very happy with my purchase! Would recommend Barry to anyone looking for a used vehicle!
Tara was great to work with. Very helpful. I may have gotten a slightly better deal if I looked harder, but I chose to keep it local. Good job by the crew at Obaughs’s
I was looking for a new truck and they were able to get exactly what I wanted. Pat Berrang and Pete Dedecker were great to work with. Friendly, helpful, fast! I got a great deal and would recommend this dealership to anyone.
My experience with this dealership was absolutely fantastic from beginning to end. I have never had a more pleasant experience at any other dealership. Manager Pete and salesman Pat were incredible!! We live about an hour and a half from Staunton and everything was done over the phone with complete trust and ease. Gary was also such a joy to meet and Mark with finance was very professional. I can't say enough about this team at Charlie O'Baugh Chevrolet, Buick, GMC!! And to top off my wonderful experience I am absolutely loving my new Suburban... we will definitely ...
I arrived on the lot about five minutes before closing. Josh and Tara stayed an extra two hours to get me in my new truck. They never made me feel rushed and they were fantastic to work with. The follow up in the days after far exceeded my expectations. Hands down the best car buying experience I have ever had!
Had nothing but great experience buying a car from Charlie Obaugh. Brent Groff was my sales consultant and he did everything he could to put me in my 2016 Chevrolet Silverado. Not pushy at all, which I really appreciated. Best buying experience I’ve ever had on a vehicle.
I liked that most of the staff was friendly and willing to work with me to get me into the car I wanted.Overall it was a good car buying experience.
Great team !! From sales to service always very helpful and polite. Definitely 5 stars ⭐️ ⭐️⭐️⭐️⭐️ We will definitely be back. Thanks so much
Thank you Jake and Christian for all your help. I'm really enjoying my Kia and will highly recommend Charlie Obaugh to anybody that is looking to buy a Kia.
We had an amazing car buying experience. Christian was very helpful and friendly. We will definitely recommend to all our family and friends. By far the best car buying experience!
My salesperson Christian went above and beyond to put me into the Kia Soul. I didn't think I was going to get approved for a loan because of my bad credit but he was able to approve me. I would recommend my salesperson to all my friends and family when they're looking to buy something.
We actually had both cars in during the same time; the GMC Terrain and the Saturn Vue. The GMC needed body repair for a minor fender accident; the Saturn for a somewhat major service. Both the body shop and the general service garage showed the typical outstanding service and care for the customer that I have come to expect from Charlie O'BAUGH Buick.
I’ve been as customer for 3 years. Always completely satisfied when getting service, convenient appointments and comfortable waiting area. Car wash and vacuum is a very nice service. Great staff.
We had the best service from Scott all the way to Mr. Obaugh himself. Would highly recommend this team for sure. They were all helpful. Recommendations on what to buy and why. Great team.
Matt was an amazing salesperson. He was very knowledgeable and extremely well organized. He made the buying process quick and easy. I'll certainly be back in the future!
The salesman was very knowledgeable about the vehicle I was interested in, the process went pretty quickly. They were also willing to work with me despite slight credit issues.
The best part of our experience was Brent, the salesperson.He was very knowledgeable about the inventory. He was not pushy at all and only made suggestions and let us make up our own minds at what suited US the best.
Outstanding service. Great communication. Mechanic worked overtime to get us and our truck back on the road with our RV to Canada. Cannot thank them enough.
I am highly impressed and pleased with the service department and the treatment I?ve received. I will say that I have never been impressed with other dealerships service departments so this is a first
The honest, straight-forward approach. I was made to feel welcome. All the employees made me feel like a valued customer. They earned a repeat customer.
Excellent service and staff. The sales staff will help you in any way they can. They answer all your questions honestly. I will definitely be returning for my next vehicle purchase.
I?m one of those people who spend ages researching before purchasing things, so I knew what I wanted when I walked in. 2018 Kia Niro EX in blue. I had a less than stellar experience at another dealership, and decided if Charlie Obaugh couldn?t deliver I would just wait to purchase something. Well, for the minute Carter Hawkins shook greeted me it was exactly the experience I wanted for my first new car purchase. He was courteous and wonderful, as well as the rest of the staff at Charlie Obaugh. I cannot thank him enough, and love my Kia!
We recently purchased a car from the Charlie Obaugh team in Staunton. They were terrific despite a hiccup mid-transaction. In short the pre-owned vehicle we initially decided to purchase turned out to be unacceptable. The disqualifier for us to purchase it was not discovered until we were literally signing the papers and after a great deal of effort by the dealership to meet their commitments prior to sale. Suffice to say stopping a transaction at that point could have easily resulted in the team at the dealership simply moving on to the next customer. However, Mark Brooks and Brad Bahle ...
Carolyn is an awesome salesperson! She's so energetic and sweet. She is jewel and excellent to work with! I don't think she ever stops smiling! Thank you Carolyn!
I have been dealing with Charlie Obaugh for years.. I do the lease program and get a new truck every36 to 39 months. Charles Sipe, Tee Ballengee, Brad, Clyde everyone is ready to help you. Heather Weaver in service takes great care of me when I call and need service work done. Great experience both sales and service. SB
I was in such a jam and she went the extra mile to make a great deal happen!! The staff was amazing and the car is perfect for what I needed! My family had been a one car family for way to long and She saved us!!! I will be forever indebted to her and Charlie Obaugh and they have secured a repeat buyer!!!
A few days ago my dad and I went to Charlie Obaugh and purchased a new Kia from Beth Clemmer! It was the most pleasant car buying experience we have ever had! We appreciated all her kindness and willing to working with us throughout the whole process. And to top it off she was very knowledgeable. Our finance experience was great as well! Especially after my dad had a bad experience at Steven Kia when my parent purchased their new Kia (They were lied to buy the salesman about financing). From now on we will always buy from Charlie Obaugh ...
This place is amazing! Everyone dropped what they were doing in order to help me. They got the ball moving so I wouldn't have to be there all day and did everything in their power to get me the lowest price. They beat out all the competitors. Customer service was their key to everything. They offered to take me anywhere I wanted to go so I didn't have to wait at the dealership! This is family owned and you can honestly tell due to the exceptional customer service.
I had my 2012 GMC Terrain serviced last week and my experience was completely satisfactory. I will tell my friends how well I was treated..
I dealt with the salesman, Chris McCauley. He was able to help me every step of the way. He had answers to all my questions and worked with me to find a deal that was good for me. Thanks
I was involved in an accident and destroyed my vehicle while visiting from out of state. I stopped into the dealership intending only to waste time, kick tires, and to look at the Kia models, specifically the Sportage, but NOT intending to purchase anything. The young sales person was VERY good at answering my questions, and giving me specific details about each vehicle I inquired about, without having to refer to notes or window stickers. I made the decision to "see what happens" with financing, as I figured I would be unable to find financing. I was told ...
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